Frequently Asked Questions About ATMs

Thinking about buying or leasing an ATM, but have some questions before making the plunge? You’re not alone! Here is a collection of the most commonly asked questions that we receive about ATMs.

Frequently Asked Questions

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  • How Does ATM Transaction Processing Work?

    Most people of a certain age know how to use an ATM without a problem. But few people have a great understanding of the process that happens behind the scenes that make bank transactions via an ATM possible. Fortunately, transaction processing is not as complicated as you might think and not all that hard to understand.

  • How Do I Get Paid For Transactions Made With My ATM?

    If you’re a business owner, investing in an ATM can be a great way to add an extra source of income. When you own an ATM, you can make money for each transaction every time your ATM is used. But before you invest in owning your ATM, it’s good to know what happens during every transaction and how you make money through your ATM.

  • Do I Need to Fill My ATM With My Own Cash?

    One of the first questions most business owners ask when they consider buying an ATM to generate income is how the machine is filled with cash. Knowing this is obviously essential to owning an ATM. If you own an ATM, you do have the option of filling it with your own cash, but you could also choose to contract with a vault cash management service to supply the cash for your ATM. Let’s look at some of the differences.

  • Who Fills ATM Machines With Cash?

    For those who are unfamiliar with ATM machines, one of the biggest mysteries is who’s responsible for filling them with cash when they run out. Obviously, ATMs at banks will be refilled by the bank itself. However, for standalone ATMs, there are a few different options when it comes to the responsibility of refilling the machine.

  • How Often Do ATM Machines Need to Be Refilled?

    Deciding who will be responsible for refilling the machine with cash is one of the most important decisions for an ATM owner. An equally important part of the process is knowing when the machine needs to be refilled to ensure that the ATM never runs out of cash.

    Obviously, when it comes to the right time to refill an ATM, there’s no definitive answer that applies to every ATM in the world. After all, some machines get more use than others. Also, some machines are capable of holding more cash than other machines, so there are a number of variables at play. Fortunately, ATM owners and operators have ways to track the money left in their machines so they can refill them before they run out of cash.

  • Can My ATM Work On My WiFi?

    It’s now possible for most ATMs to be connected to their host and banking network via WiFi, cutting out the need to have a landline for businesses that own an ATM for their customer’s convenience. As long as an ATM has an RJ45 Jack it can connect to an Internet Service Provider and conduct banking business that way.

  • What Types of Cards Can My ATM Accept?

    Most of us know that ATMs are a place to withdraw cash from a bank at any time of the day or night. However, the days of people carrying one, maybe two, different types of cards in our wallet or purse are over. These days, most people are loaded with different cards that have different purposes, and not all of them can be used at ATMs. Let’s take a look at the major types of cards and find out what ones are ATM-friendly.

  • Benefits of buying an ATM

  • Why Do I Need an ATM For My Business?

    Almost any brick-and-mortar business who has visiting customers is a potential candidate for installing an ATM machine. For some, the benefits are more obvious—for example, if many of your customers pay in cash, or if you run a cash-only business. But there are many other reasons why you might need an ATM for your business. Let’s look at just a few of the benefits here

  • What Are the Benefits of Owning an Outdoor ATM?

    As some business owners have recognized, owning an ATM can be a great way to drive new customers to your business, give your customers a nice perk, and bring in more direct revenue. Owning an outdoor ATM offers even more possibilities. Not surprisingly, it’ll be a little more expensive to buy an outdoor ATM, but there are several benefits that can pay off in the long run.

  • Are ATM Machines Expensive?

    Installing an ATM can be a great way for any business to help their customers and increase their revenue at the same time. Of course, owning an ATM is far from free, so before committing to buying an ATM, it’s important to learn more about how much they cost to own and operate.

    Much like other products, there are different variations of ATMs that have an impact on how expensive they are. A freestanding ATM, which can be a nice option for businesses of all sizes, typically cost between $2,000 and $3,000. However, there are over a dozen models available for this type of ATM, and the different features offered by each model will alter the price.

    Read more here:

  • How Can I Get a Free ATM?

    An ATM machine is a great investment for almost any business—but some business owners either can’t spare the money to buy one or don’t want the responsibility of ATM ownership. However, there is a way to get a free ATM for your business: Through the ATM Placement Program by National ATM Wholesale. Under this program, you enjoy the benefits of increased customer traffic and revenue without the added costs of buying, vaulting, managing or maintaining the ATM itself.

    How does it work? Find our here

  • ATM Rental vs ATM Placement: What’s the Difference?

    Adding an ATM to your business or special event can prove quite useful on a number of fronts. It’s helpful to your customers and can even lead to an increase in the amount of business you conduct. Of course, not all business owners want to purchase an ATM right off the bat. The alternatives to buying an ATM include renting an ATM or having an ATM placed at their location. While similar, ATM rental and ATM placement are not the same. Let’s take a closer look at each.

  • Is an ATM Placement Program Right for My Business?

    An ATM is a great idea for almost any brick-and-mortar business frequented by customers, but many business owners ask whether it’s better to buy an ATM machine outright or to participate in our free ATM Placement Program. The answer is different for each business, based primarily on that business’ priorities, cash flow and long-term interest. Owning an ATM allows for greater profits in the long run, but it also requires time, effort and an investment of money—and some business owners would rather leave those tasks to someone else. In deciding whether an ATM Placement Program is right for your particular business, here are a few questions to ask yourself.

  • What’s Included in a Full-Service Turnkey ATM Solution?

    Having an ATM at your place of business can provide a nice service for your customers, help increase your business, and give you another source of revenue. Of course, for business owners who already have a lot on their plate, an ATM is just one more responsibility. That’s why it’s great to find an ATM provider that offers turnkey ATM service. But what exactly do you get from a full-service turnkey ATM solution?

  • What is the Cost of Owning an ATM?

    For any business that’s seeking a little extra income, an ATM can be a great investment. After paying upfront for the cost of the machine, an ATM can provide a steady stream of passive income, ultimately paying for itself and then some. Having an ATM in your business can also be a great perk for your customers. Of course, one thing to consider when buying an ATM is how much you have to spend. Different machines have different features, and therefore, different costs. Here’s what you need to know about the cost of owning different types of ATMs.

  • Is It Better to Buy or Lease an ATM?

    One of the best ways to add another source of income to your business is with an ATM. As long as you have space for the machine, almost any business can put an ATM in a place that’s convenient for its customers and useful in producing income for your business. For most businesses, the only question is whether it’s better to buy or lease an ATM. Let’s take a look at the pros and cons of each.

  • Why Should I Buy an ATM?

    Businesses big or small, one passive way to add extra income is by installing an ATM machine on the premises. If your business gets a lot of foot traffic or if you operate cash-only services, having an ATM in or around your business is a great idea. In fact, you may be doing yourself a disservice by not having one. Here are some of the top reasons why you should buy an ATM for your business.

  • Where Do I Buy New ATMs for Sale?

    Buying an ATM for your business can be a great way to add an extra source of income. Having an ATM in your business can be a good way to attract new customers, build loyalty with your existing customers, and make an investment that will pay off financially in the long run. Of course, buying an ATM isn’t exactly a common activity, and so it’s tough to know where to get one and what to look for. Here are a few things to keep in mind.

  • ATM Security and Safety

  • How Hard is it to Break Into an ATM Machine?

    The first thing to know about ATMs is that they’re designed and built with potential break-ins taken into account. There are measures in place to hinder thieves and criminals from breaking into the machine and taking all the cash inside. Obviously, this doesn’t prevent criminals from trying, but most of the time, it does keep them from succeeding. Read more here:

  • What Happens if My ATM is Damaged or Burglarized?

    In many ways, your ATM being burglarized or damaged should be treated the same way as if you were to get into a car accident. The first thing you should do is call the police. However, it’s important that you notify the authorities and fill out a police report.

    While you wait for the police to arrive, begin taking pictures of any visible damages to the ATM for insurance and police purposes. The police may take their own pictures, but you should also document the damage done to your ATM with photos of your own. If you have a security camera near your ATM, this would also be a good time to check the footage so you can show the police. Read more here: 

  • How Do I Keep My Debit Card Safe When Using an ATM?

    One of the biggest fears people have when using a debit or ATM card is losing the card or somehow having their card or identity stolen. However, if you’re careful and go about things the right way, you should have nothing to worry about. Here are a few ways you can keep your debit card safe every time you use an ATM.

    1. Be aware of your surroundings
    2. Inspect the machine thoroughly
    3. Put your card and cash away before leaving
    4. Report suspicious activity

    Read more here

  • ATM Maintenance & Warranties

  • How Do I Get My ATM Serviced?

    For most business owners, having an ATM machine is a great way to earn extra income. Most machines take up little space and ultimately pay for themselves. The best part is that modern ATMs rarely have major malfunctions that prevent them from working for long periods of time. Of course, like anything else, problems will occasionally pop up, so it’s important to know how to get help for different types of ATM servicing. Read more

  • What ATM Parts & Supplies Do I Need?

    When it comes to owning or renting an ATM, it’s easy for people to get caught up in how much money they can make and forget about having to take care of the machine. Every now and then, ATM parts will have to be fixed or replaced. If you own an ATM, or you’re considering renting or owning one, here are the parts and supplies you may need to fix or replace from time to time.

    1. Receipt tape
    2. Rollers
    3. Screen
    4. Card reader
    5. Cash dispenser

    Read more here

  • What Is The Warranty On A New ATM?

    Standard Warranty
    Almost every new ATM will come with a warranty from wherever you purchased it. In most cases, the ATM will be under warranty for a year. This is standard practice and means that if anything goes wrong with the ATM during the first year, a technician can be sent to fix the problem or replace a part without any cost to the owner. In most cases, nothing major will happen during the first year, but it’s always nice to know that you’re covered in case it does.

    Extended Warranty
    Once the one-year warranty has expired, the owner of the ATM is responsible for any repairs that become necessary. Fortunately, it’s possible to buy an extended warranty for an ATM once the first year is up. Most companies that sell ATMs and provide owners with a one-year warranty are willing to extend that warranty for an additional year or two, and sometimes up to five years. There are also companies that sell warranties on ATMs even if they didn’t sell the ATM originally, so there are usually several options available when looking for an extended warranty.

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